The second-hand marketplace Shoppers Voice Anger Regarding Size Changes

Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.

The second-hand shopping app has altered its size classifications for women's and children's garments without notifying all users about the change.

Online Platforms Reaction

Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category than originally posted because of the remapping.

The platform stated the revised method more closely matches comparable marketplaces.

They have suggested members to examine their items and manually change the size where appropriate, which has left users frustrated.

Sizing System Modifications

Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.

The new system has a letter and a range like S/UK 8-10.

For certain items, the size labels have been reassigned - like an L measurement was previously a 12 but now shows as UK 16-18.

Member Accounts

Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.

Necessary Adjustments

Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".

"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she stated.

Platform Context

The service features exceeding 100 million members, including 18 million in the UK.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This isn't the first time that an unexpected update on the platform has faced criticism: previously, the platform withdrew an update to its shipping options after backlash from users.

Karen Hawkins
Karen Hawkins

A dedicated cat advocate and writer based in Toronto, sharing years of experience in feline care and rescue.